While shopping online, completing your order or after receiving your order, you may of course have questions. Here you will find the most frequently asked questions from our customers. Is your question not included? Then of course you can always contact our customer service by calling or emailing.

Frequently Asked Questions

• How do I place an order?
• What is the delivery time of my order?
• What do I do if the item appears to be defective?
• What are the payment options?
• What are the shipping costs?
• What are the terms and conditions?
• What is the response time?
• Is it also possible to receive my order by letter post?
• Will my order be delivered to the neighbors?
• What does the package of my order look like?
• What is on my bank or credit card statement?