Track your package online

We would like to keep you informed about the status of your order. We provide status updates at the following times:

 
The order... You receive...
... has arrived correctly with us ... the order confirmation by email.
... has been delivered to the carrier ... the shipping confirmation with Track & Trace code by email.

View the order status online

You can track the status of your order online. In the order confirmation you have received an order number and a PIN code. With this information you can log in up to 30 days after your order by clicking on the following link: - View my order status

Track the status of your package online (Track & Trace / My Package)

Within the Netherlands and Belgium we ship all packages via PostNL. When your package leaves our warehouse, you will receive the so-called Track & Trace code (also known as 3S code). With this you can follow the status of your package via the PostNL website (My Package):

https://jouw.postnl.nl/#!/track-en-trace/zoeken

Foreign shipments

Shipments outside the Netherlands and Belgium may be sent via other carriers such as DHL, UPS and FedEx. You will also receive a Track & Trace number for these shipments.