When you create an account at EasyToys, you automatically become a member of EasyToys Extra. From 100 reward points you can redeem them for a discount on your order or ...
https://support.easytoys.com/hc/en-001/articles/30911348185501-EasyToys-ExtraTo ensure continued customer trust and safety, we have temporarily removed certain Lovense products from sale as a precaution, following recent media reports. Lovense formally informed EasyToys on the 31st ...
https://support.easytoys.com/hc/en-001/articles/29277543037213-Lovense-AppWe are sorry that you have received an incorrect refund. In order to help you as quickly as possible, we would like to go through the following with you. Please ...
https://support.easytoys.com/hc/en-001/articles/20885541531421-Why-did-I-receive-a-different-amount-as-refundWe will refund the entire purchase price (including any shipping costs) as soon as possible, but at the latest within 14 days, after receipt of the notice of withdrawal. However ...
https://support.easytoys.com/hc/en-001/articles/20885519435293-Where-is-my-refundIf you have received an item but you are not completely satisfied, you have the right to exchange or return it within 30 days. There are, however, a number of ...
https://support.easytoys.com/hc/en-001/articles/20885446877597-What-are-the-return-conditionsNo problem! Besides the actual return label, you will also find a barcode on the return documents. Have the barcode scanned from your smartphone at the carrier point where you ...
https://support.easytoys.com/hc/en-001/articles/20885387632669-I-don-t-have-a-printer-how-do-I-get-a-return-labelWould you like to return an item? Then follow the steps below. Step 1: Make sure your return meets our return requirements The items you wish to return should be ...
https://support.easytoys.com/hc/en-001/articles/20885327480477-How-can-I-return-or-exchange-my-orderAt EDC, we continue to invest in the future. A showroom showcasing our ever-expanding house brands and the third-party brands we are proud to represent, with the aim ...
https://support.easytoys.com/hc/en-001/articles/20884848777245-Do-you-have-a-showroom-or-shopIn our online shop, we only have spare parts, such as charging cables, available for some products. Just search for ¨charging cable¨ or ¨spare parts¨ in the search field on ...
https://support.easytoys.com/hc/en-001/articles/20884680885917-How-can-I-order-spare-parts-such-as-a-chargerIn our web shop you can see whether a product is in stock. If the product is available, it says ¨In stock¨. If the product is not immediately available, the ...
https://support.easytoys.com/hc/en-001/articles/20884616774301-How-can-I-see-when-a-product-is-back-in-stockHave you seen an error in our online shop? We greatly appreciate it if you pass it on. Contact us with the info (screenshot, URL, etc.) and we will correct ...
https://support.easytoys.com/hc/en-001/articles/20884589772061-Where-can-I-report-an-error-on-the-websiteIt is possible that your discount code does not work. The most common causes are the following: You have not entered the discount code correctly. Check carefully whether the discount ...
https://support.easytoys.com/hc/en-001/articles/20884523818397-Why-doesn-t-my-discount-code-work
